All orders are dispatched from London by Royal Mail within 24 hours. With the exception of Jamu and Parfait products, which are dispatched within 2 working days.

UK : 1st Class Royal Mail £2.95 or Free  if you spend £40+

Europe: £7.99 [approx €10] 5-7 working days, Tracked & Signed 

International 1, including USA, Australia and Canada: £9.99 [approx US$13] 7-10 working days,
Tracked & Signed 

USA Economy: £6.90 [approx US$9] not tracked, suitable for lower value items, 7-10 working days 

Isle of Man £2.95 Royal Mail 1st Class (free when you spend over £40)

Channel Islands Royal Mail 'Signed For' 1st Class £4.30

Returns & Exchanges

UK

We operate a no quibble returns policy. Return any item to us within 30 days for a full refund. Full details.
You have the right to cancel your order within 14 days of ordering. If the order has already been dispatched, we request that you return it to us using the freepost label included with every UK order.
Your satisfaction is our priority so please do not hesitate to get in touch with any questions you may have.

International

Return any item to us within 30 days for a full refund or exchange (shipping costs are payable by the customer). Full details.

General Shipping Note: Delivery to remote areas may take longer. In rare cases deliveries may also be disrupted due to bad weather and other circumstances outside our control.